Betfair24 Privacy Policy — Your Data, Our Responsibility

Transparency is at the core of Betfair24's privacy policy. We only collect information that is genuinely necessary to operate the platform. Whether you're registering, making a transaction, or contacting support — a minimal data collection approach is followed at every step.

Information collected at registration

• Full Name (as per National ID)
• Date of birth (for age verification)
• Mobile Number & Email Address
• Current Address (including District/Division)
• Login credentials (password stored in encrypted form)

Automatically Collected Information

Certain technical information is collected automatically when you use the Betfair24 website or app. This data is used to maintain the security and performance of the platform.

KYC Verification Information

Under Betfair24's Privacy Policy, for large withdrawals or suspicious activity, we may request the following documents for KYC (Know Your Customer) verification:

• Copy of National ID or Passport
• Proof of mobile banking account compatibility
• Proof of address if required (utility bill, etc.)

Betfair24 uses your personal data only for specific and legitimate purposes. Before using any data, we always ask ourselves — "Is this truly necessary?" Our Privacy Policy ensures data is used solely for the following:

• Account Management: For the registration process, login verification, and account security.
• Financial Transactions: For processing deposits, withdrawals, and bonuses.
• Customer support: To resolve your questions and complaints promptly.
• Fraud Prevention: To detect multiple accounts and flag unusual activity.
• Legal Compliance: To meet regulatory requirements.
• Platform Development: Used for anonymous analytics to improve the user experience.
• Relevant Promotions: To send you relevant offers based on your interests (with your consent).

Betfair24's privacy policy is clear — your data will never be used for profiling, political purposes, or sold to advertising agencies.

Betfair24 uses the highest industry-standard technology to protect your personal data. Our security framework operates across multiple layers, so if one layer is compromised, the others remain active.

Technical safeguards

• 256-bit AES encryption — military-grade data protection.
• TLS 1.3 protocol — all data transfers are encrypted.
• Multi-Factor Authentication (MFA) is available.
• Real-time intrusion detection system is active.
• Regular penetration testing and vulnerability scanning.

Organizational safeguards

• Only authorized personnel can access specific data.
• All staff receive regular training on data protection.
• Data access logs are maintained and reviewed on a regular basis.

Data Retention Period

Betfair24 does not retain data beyond what is necessary. Financial records are kept for 5 years after account closure to meet legal obligations, then securely deleted.

The strictest aspect of Betfair24's privacy policy concerns data sharing with third parties. We never share your data with anyone for commercial purposes. However, there are a limited number of situations where sharing becomes necessary.

When data may be shared

• Payment processors: Solely to process transactions with bKash, Nagad, and Rocket.
• KYC Partner: With a licensed agency for identity verification.
• Legal Authorities: Upon a court order or valid request from a regulatory authority.
• Audit Firm: For licensing authority audits during license renewal.

Only the minimum necessary data is shared in each case. All third parties are contractually required to uphold privacy standards equivalent to those of Betfair24.

Betfair24 uses cookies and similar technologies on its website and app to enhance your browsing experience and ensure the platform runs smoothly.

Cookie Type

A cookie banner is shown on your first visit, letting you choose which cookies to accept. You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain site features.

Betfair24 believes you should have full control over your own data. Under our privacy policy, you are entitled to the following rights:

• Right to access data: You can request to know what personal information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: After account closure, you can request deletion of any data that is no longer required by law to be retained.
• Right to restrict processing: You can request that we stop using your data for specific purposes.
• Right to Opt Out of Marketing: You can opt out of promotional communications at any time.
• Right to Data Portability: You can request your data in a machine-readable format.

To exercise these rights, email our support team at: support@betfair24.ws — We will respond within 30 business days.

Betfair24's Privacy Policy places special importance on protecting minors. Our platform is strictly for users aged 18 and above. Anyone under 18 is not permitted to register, and no data is collected from them.

Parents are advised to use parental control software on devices accessible to children. To learn more about responsible gaming, visit our Responsible Gaming View the page.

Certain third-party services are integrated into the Betfair24 platform — such as payment gateways and identity verification services. These services have their own privacy policies, and Betfair24 is not responsible for how they handle your data.

We only work with third parties who:

• Follows industry-standard data protection protocols.
• Bound by an agreement consistent with Betfair24's Privacy Policy.
• Uses only the minimum data necessary to provide each specific service.
• Securely destroys data when it is no longer needed.

Betfair24 may update this Privacy Policy when necessary. If any significant changes are made, we will notify you in advance via your registered email address or through a push notification on the app.

• Minor changes: a notice will be posted on the website.
• Major changes: You will be notified at least 14 days in advance via email or SMS.
• If you disagree with any changes to the policy, you will have the option to close your account.

Continued use of the platform after changes have been made will be considered acceptance of the updated policy. Please read any policy change notifications carefully.

If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact our data protection team. Betfair24 takes every complaint seriously and resolves them within the stipulated timeframe.

Our support team is available in Bengali. Your privacy is our top priority — you're always safe with Betfair24.